We strive to deliver 100% customer satisfaction. If for any reason you are not completely satisfied with our products, you may return any item shipped by IAOCI.com for a full credit or refund for up to 7 days from the date of delivery. Returned Item must be in new condition with original unopened packaging in new, salable condition for a replacement or credit to be issued. Shipping charges on web orders are non-refundable; if you received free shipping, we will subtract the actual shipping / handling charges we incurred when we filled your order. We’re sorry, but we DO NOT ACCEPT RETURNS OF OPENED ITEMS. Please report any damages, shortages or discrepancies within 7 days of delivery by emailing Customer Service at returns@iaoci.com.

All returns will require prior authorization. To initiate a return please contact us at returns@iaoci.com. We will promptly replace or, at our discretion, refund any merchandise that you receive that is damaged or defective. We will credit the account used to place the order for the cost of return shipping upon receipt of the damaged or defective merchandise at our warehouse. You are responsible for the cost of shipping your return to us.

If you are returning an item shipped in error by us, we apologize for your inconvenience. We will reimburse you the delivery costs and the cost to ship the product back to us. For any other return, you are responsible for the original delivery costs and the return shipping expense.

All products are subject to manufacturer’s warranty. Please contact the manufacturer directly to resolve quality issues.

We are constantly reviewing this web site for accuracy and completeness. However, we will not be held responsible for any typographical or photographical errors. We reserve the right to modify the price, description and/or photograph of any item without notification. Photographs are intended to be representative and may not reflect the actual product being offered.

No returns will be issued for DentalMarketingDepartment.com subscriptions. You may cancel your membership at any time and your card will no longer be charged. If you cancel prior to the end of your membership term you will not be refunded a prorated portion. Your cancellation will be effective the last day of your current term.

MEMBERSHIPS

If for any reason you are not completely satisfied with your IAOCI.com membership, please email returns@iaoci.com for a full credit or refund for up to 7 days from the date of subscription. Memberships will not be refunded or credited back after 7 days from the date the subscription was paid for under any circumstances. We apologize for the inconvenience.

INTERNATIONAL ORDERS

At this time we are unable to ship Internationally. We apologize for the inconvenience.

Please note: IAOCI.com reserves the right to change the shipping method at its own discretion and expense. Health Concepts International is not responsible for delays caused by weather or other natural disasters.

BACK ORDERS

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

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